Due to our continued success and growth, Sport Resolutions has an exciting opportunity for an individual to join its skilled, diverse and experienced case management team to assist, primarily, with international referrals.
The Case Manager will manage enquiries, cases and independent reviews, appointing panel members as required. They will provide support to the Senior Case Managers and the Head of Case Management. The successful applicant will be required to administer cases including anti-doping rule violations, ethics and integrity related matters, independent reviews, disciplinary proceedings and vetting processes. The Case Manager will play a vital role in ensuring that disputes are managed fairly, efficiently and cost-effectively.
Due to the increasing number of international referrals which we are receiving, applicants should be proficient in written and spoken French. Bilingual or multilingual applicants will bring additional skills which are valued for this position. Suitable applicants will have experience of working in a legal environment, excellent customer service skills, and a passion for sport and integrity. The successful applicant will have the ability to handle confidential information in a discreet and professional manner and will have experience of using Microsoft applications. A high level of oral and written communication skills is required, along with first-rate attention to detail.
Sport Resolutions values its staff extremely highly, with opportunities to develop skills and knowledge both internally and through the support of continued professional development.
Sport Resolutions
Sport Resolutions has established itself as the independent dispute resolution service of choice for sport. Its skilled and motivated case team appoint individuals from an expert and diverse panel of over 350 individuals to cases such as anti-doping referrals, safeguarding investigations, vetting procedures, selection disputes and contract-based arbitrations. Sport Resolutions’ clients include NGBs and International Federations such as World Athletics, the International Tennis Federation, the Commonwealth Games, and the International Testing Agency.
To find out more about the person specification, role description, and package, please visit here.
To apply, send your CV and a covering letter explaining what you would bring to the role to Ross Macdonald, Head of Business Operations, via email at rmacdonald@sportresolutions.com by 5:00 pm on Friday, 7 February 2025.
